I am moving tomorrow, as you may have seen me mention before, so I am sitting right now amongst millions of boxes in my apartment. It's a complete and total mess.
(Image courtesy of Stella and Dot)
If you're wondering why it's not here, it's because the postal service "delivered it" (clearly not directly to me though) and some troll decided to keep it for themselves. I was so angry while trying to track it down-- I've filed a formal complaint with the postal service, but they have pretty much said they can't tell me where it ended up. Nice, right? So much for delivery confirmations.
I am so glad I am moving out of this crappy neighborhood tomorrow and into a doorman building. Where packages don't grow legs and walk away.
So, I also figured it couldn't hurt to just send a quick e-mail to Christine, who was our awesome Jewelry Stylist at the party that night, and she suggested I try e-mailing Stella and Dot customer service, in case they have any additional tracking information to give me so I could do some more detective work.
Well, I called them, and not only were they polite and helpful, they are actually sending me a replacement, something that they didn't have to do. It was honestly the most positive customer service experience I've had in a really long time.
I would highly recommend doing business with Stella and Dot!